Driving IoT Visibility and CMDB Intelligence for Financial Institutions with SecDiscovery™

Partner Overview

TigerLogic, a leading technology distributor based in Nigeria, serves as the regional partner for Roamsol Technologies across West Africa. With a focus on enterprise IT, security, and ITSM solutions, TigerLogic plays a pivotal role in deploying next-generation tools that bridge the gap between innovation and operational excellence.

Client Background

The client—a major financial institution in Nigeria—operates a nationwide network of branches, ATMs, and IoT-enabled infrastructure, including smart terminals and connected security systems. Their ITSM platform lacked real-time visibility into distributed IoT assets, resulting in compliance risks, audit failures, and inefficiencies in IT operations.

Business Challenge

The financial institution faced several pressing issues:
- Limited visibility into thousands of IoT and endpoint devices connected across its enterprise and branch environments
- Disjointed CMDB entries and outdated asset data, hindering service management and risk analysis
- Inability to proactively monitor or secure newly deployed ATMs and networked terminals
- Pressure to meet compliance mandates from regulatory bodies (including data protection and risk transparency standards)

Solution: SecDiscovery™ Deployment

Through TigerLogic, Roamsol’s flagship solution SecDiscovery™ was deployed and integrated into the bank’s existing ITSM ecosystem.

Key Capabilities Delivered:
- Deep IoT Discovery across all branch networks and data centers using adaptive, multi-protocol scanning
- Secure API-based integration with the bank’s ITSM platform to auto-populate CMDB entries
- Continuous enrichment of metadata (device type, firmware version, location, operational role, etc.)
- Built-in hooks to feed discovered assets into existing monitoring tools for health and anomaly tracking
- Zero Trust-aligned secure communication and encrypted discovery across all networks

Implementation Highlights

- Rapid deployment with minimal disruption to operations
- Coverage of over 2,000 IoT devices across financial service zones
- CMDB synchronization completed within days
- Ongoing monitoring integrated with the bank’s network operations center (NOC) tools

Results & Benefits

✓ 100% increase in IoT visibility across financial service assets
✓ Real-time CMDB accuracy improved for incident and change management
✓ Regulatory risk posture improved, enabling faster audit compliance
✓ Improved ability to detect and isolate rogue or unauthorized devices
✓ Elevated CMDB automation and operational control for ITSM teams

Partner Testimonial

“SecDiscovery has empowered our financial sector clients with something they’ve never had before—clear, structured, and real-time visibility of their IoT assets. The seamless integration with their ITSM platform has not only reduced risk but also optimized their service operations. As a distributor, we’re proud to deliver such high-impact technology across West Africa.”
– Product Distribution Manager, TigerLogic Nigeria

Conclusion

With TigerLogic’s expertise and Roamsol’s innovation, SecDiscovery has proven to be a game-changing solution for West African enterprises in highly regulated sectors. It’s more than IoT discovery—it’s strategic IT control, compliance assurance, and service intelligence at scale.